Frequently Asked Questions

Why can't I log into my account?

If you are having difficulty logging in, please use the password recovery function on the login page. If you still cannot login, please contact us at support@aweform.com.

Can I build conditions or "skip logic" into my forms?

Yes, with Aweform you can use a feature called "Jumps" to do this. You can learn more on the specifics on the Jumps page.

Can I copy a form?

Yes, to copy a Form, go to the Workspace view and locate the Form you want to copy. Second, click the "Quick Links" in the bottom right corner of the box representing the form. Select "Copy". You can also right click on a Form either in the Workspace view, or in the left side menu to do the same.

Can I move a Form to another Workspace?

Yes, to move a Form, go to the Workspace view and locate the Form you want to move. Second, click the "Quick Links" in the bottom right corner of the box representing the form. Select "Move". You can also right click on a Form either in the Workspace view, or in the left side menu to do the same.

Can I copy a Form to a different Account?

No, this is not currently possible. However you can grant any User access to any Workspace, and use the "Copy" function to make a copy available to another User.

Can I identify my respondents?

Yes. You can use Hidden Values to send identification information to your Form that is accessible with each Response.

Can I pre-populate fields?

You can pre-populate Hidden Fields with any data you choose. However you cannot set answers to Questions.

How can I access the responses?

Responses can be accessed from the "Responses" tab for each Form. Here you can see an overview of the answers given, and export them to Excel (requires Aweform Pro).

Can I edit submitted responses?

No, this is not currently possible to do.

Can I make a quiz with Aweform?

Yes, this can be done quite easily by using the Scoring tool in any Question type. It can further be combined with Jumps and multiple End Screens to give various end results depending on how good a respondent scored on your Quiz.

How often am I billed for Aweform Pro?

Aweform Pro is billed monthly to your credit card.

Where can I find my Invoices?

You can find all invoices on the Account page. To get there click the Account link in the left menu, or alternatively click your portrait at the top right and "Account".

Where can I cancel Aweform Pro?

You can cancel Aweform Pro at any time from the Account page. Do note that all Aweform Pro features are removed immediately upon cancellation.